Shipping

Shipping Policy

Use this guide from tower28beauty to review processing, delivery, and tracking. This page applies specifically to tower28complexion.shop.

delivery area at tower28beauty
This delivery area section covers orders and visits through tower28complexion.shop for tower28beauty. Our delivery area is limited to addresses within the United States. Standard shipping is free.

Details from tower28beauty on tracking and addresses
For purchases made through tower28complexion.shop, tower28beauty applies the following guidance on tracking and addresses. Once tracking becomes available, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Our approach at tower28beauty to delivery issues
For purchases made through tower28complexion.shop, tower28beauty applies the following guidance on delivery issues. For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@tower28complexion.shop or 640-331-5383. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

tower28beauty: returns after delivery
For purchases made through tower28complexion.shop, tower28beauty applies the following guidance on returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, tower28beauty also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

What tower28beauty customers should know about processing and transit
tower28beauty publishes this processing and transit guidance for customers using tower28complexion.shop. Most orders are processed within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: tower28beauty
Brand name: tower28beauty
Email: Support@tower28complexion.shop
Phone: 640-331-5383
Physical address: 94 Boulevard Rd, Cedar Knolls, New Jersey, 07927, United States